ProphetPrep’s service audit—powered by our proprietary scorecard—offers a clear, unbiased evaluation of how service is being delivered and received. For equipment owners, it provides visibility into technician performance, communication standards, and operational consistency—helping reduce downtime and protect long-term asset value. For servicers, it’s a chance to showcase strengths, identify areas for growth, and align more closely with client expectations. By creating a shared framework for accountability and improvement, the scorecard fosters stronger partnerships, clearer standards, and better outcomes for everyone involved.